Contact us

The fastest way to reach us is the chat widget in the corner of any page. You can also email support@comtev.com and we aim to reply within one working day.

Before you write, these pages answer the most common questions:

• How to challenge your council tax band
• Track the status of your evidence pack
• All council tax guides

If your question is about a challenge you have already submitted to the VOA, the VOA itself is the right contact: their decision timelines and contact routes are on gov.uk. We can help you interpret your evidence pack, but we cannot speak to the VOA on your behalf.